Streamlined Site Provisioning & Sensitivity Labeling for a Leading Food Manufacturer

Background

This well-known food manufacturing company, with over 1,000 employees, is a leading producer of popular frozen and ready-to-eat food brands distributed nationwide. With a large workforce spanning multiple facilities and departments, the organization relies heavily on Microsoft 365 for secure document management, collaboration, and operational workflows.

As the company grew, so did the complexity of managing site creation requests and sensitivity label updates tasks that were previously manual, time-consuming, and prone to bottlenecks for IT and administrative teams.

Challenges

The organization needed to automate and simplify two critical processes:

• Site Provisioning: Employees regularly requested new collaboration sites, but the manual approval and setup process caused delays and inconsistent governance.
• Sensitivity Re-Labeling: Users needed an easy, compliant way to request updates to document labels as business needs changed, but the lack of a clear process made this inefficient and increased the risk of compliance gaps.

The goal was to streamline these workflows while maintaining strong administrative control and clear user guidance

Solution

The company deployed Govern 365 Enterprise Edition to extend its Microsoft 365 environment with powerful automation and governance features. Govern 365 delivered:

• A self-service site provisioning workflow that guided users through requests while enforcing governance policies automatically.
• A dedicated process add-on for sensitivity re-labeling requests, ensuring that updates were handled securely and consistently.
• Simple, user-friendly forms that made the process easy for employees to follow, reducing confusion and minimizing support tickets.

This enabled IT teams to focus on higher-value work while ensuring that sites and labels stayed compliant with company policies.

Benefits

• Significant Time Savings: Automated approvals and provisioning eliminated manual bottlenecks, freeing up IT resources.
• Balanced Administrative Control: Governance rules ensured consistent compliance without adding extra workload to end-users.
• Empowered Employees: Staff could request new sites and re-label documents confidently, driving productivity within Microsoft 365.

Govern 365 helps manufacturers simplify collaboration, automate governance, and maximize productivity all inside Microsoft 365. Request a demo to see how it works for you.